返金ポリシー

**Terms of Use**

Welcome to our Shopify webshop. By using our webshop, you accept the following terms and conditions. These terms apply to all visitors, users, and others who access or use the webshop.

**General Terms**

1. **User Access and Acceptance**  
   By accessing our webshop, you agree to comply with these terms of use, all applicable laws and regulations, and you are responsible for compliance with any local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. **Changes to Terms**  
   We reserve the right to modify or replace these terms at any time without prior notice. You are responsible for reviewing these terms regularly. Your continued use of the webshop after any changes constitutes your acceptance of the new terms.

**Specific Terms for Our Products**

3. **Unique Handcrafted Lamps**  
   All our lamps are made to order. This allows us to offer a wide variety of options and avoid using storage space. Each lamp is unique and handcrafted using many different wood veneers, which means there will be differences in tones and finishes in a positive way.

4. **Quality Variations**  
   Since our lamps are handmade and use natural materials, variations in color and finish may occur. These differences are part of the lamp's unique character and should not be considered defects.

5. **Returns and Complaints**  
   We stand by the quality of our products. If, contrary to expectations, there are defects in a lamp caused by our production, we will gladly take the item back and provide a new lamp or a refund. Please contact us as soon as possible if you experience any problems with your lamp, so we can find a solution.

**Order and Payment Terms**

6. **Ordering Process**  
   When you place an order on our webshop, you will receive an order confirmation by email. The agreement between you and the webshop is binding only when you receive an order confirmation from us.

7. **Prices and Payment**  
   All prices on the webshop are stated in the local currency and include VAT. Payment must be made via the specified payment methods on the webshop. We reserve the right to change prices without prior notice, but this will not affect already confirmed orders.

**Delivery Terms**

8. **Delivery Time**  
   Since all lamps are made to order, a longer delivery time should be expected. We will inform you of the expected delivery time upon ordering.

9. **Shipping and Delivery**  
   We ship our products to the addresses specified when ordering. Shipping costs will be provided at checkout. We are not responsible for delays caused by shipping companies or other circumstances beyond our control.

**Liability and Limitation of Liability**

10. **Limitation of Liability**  
    We are not responsible for direct or indirect losses that may arise from the use of our webshop or our products, unless otherwise required by mandatory law.

11. **Governing Law and Jurisdiction**  
    These terms are governed by and construed in accordance with Danish law. Any disputes arising in connection with these terms shall be settled by the Danish courts.

Thank you for choosing our webshop. We look forward to delivering unique and handcrafted lamps that bring joy and light to your home.

**Contact Information**

If you have any questions about our terms or products, please feel free to contact us using the contact information provided on our webshop.